Returns & Exchanges

At APOL Singapore, we want to ensure your home office setup is perfect; if you are not fully satisfied, we offer a 14-day return and exchange window for our premium ergonomic chairs.

1

Initiate Your Request

Contact our support team within 14 days of delivery with your order number and the reason for your return or exchange.

2

Condition Assessment

Ensure the product is in original condition, unassembled, and packed in its original box to qualify for a full refund or swap.

3

Schedule Collection

Once approved, our logistics team will coordinate a pickup date from your residence, subject to a nominal transportation fee.

4

Quality Check and Refund

After our warehouse team inspects the item, your refund will be processed to the original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing